Smart Teams: Collaboration in the Digital Age

Working effectively in teams is essential to the success of every manager. To do so, managers need their teams to work collaboratively and efficiently. In the digital age we live in today, communication and collaboration can become extremely challenging, as in many cases teams are spread across the globe.

This course will help managers address these needs at an individual, team and organizational level. The course combines cutting edge content from research at MIT, an engaging approach to learning including individual and peer group assignments, and a continual focus on application for you, your team, and your organization.

All group discussions and assignments in the course will be done using a Socio Metric tool: Riff Platform developed by Riff Learning. The Riff Platform is a cloud-based video client & data insights application. It measures conversational dynamics and provides feedback during and after your video interactions. Each participant in the video interaction receives objective data to help them learn about their interpersonal effectiveness and their ability to work with others. Riff’s measurements can predict the engagement, satisfaction and performance on shared tasks.

At the end of this course, you will be able to:

– Look more insightfully at your own behavior and the dynamics of your team

– Help your group deploy these ideas to increase efficiency and effectiveness, whether you sit in the same office or are deployed around the world

– Empower your larger organization to use these frameworks and models to increase idea flow, team engagement, collaboration, and innovation.

Duration and Course Fees

  • Starts 15 May 2019
  • 1 Month
  • 2 - 4 hours per week
  • Course Fees USD 1,400

 

Faculty

Alex (Sandy) Pentland

Toshiba Professor of Media Arts & Science

Course Highlights

  • 63Interactive Lectures
  • 4Webinars
  • 1Interactive Technology Tool
  • 6Real World Applications
  • 1Capstone Assignment
  • 8Discussions
  • 1Text Book

SYllabus

Pre-Work

a) Install Riff

b) Read relevant chapters from the book ‘Social Physics’

Framework

a) Poverty of social science

b) Biological roots of team behavior

c) Disruption of biological roots

d) Introduction to Riff

d) Honest signals – energy

e) Honest signals – attention

f) Honest signals – mimicry

g) Honest signals – expertise

h) Honest signals – examples : influencers, salary negotiation, hiring & dating signals at work, pitching your vision: success and charisma

Application

a) Peer learning circle – analyze signaling using Riff

b) Individual assignment – analyze email communication

Pre-Work:

a) Pre-read – ‘Science of Teams’

b) Read relevant chapters from the book ‘Social Physics’

Frameworks:

a) Biological roots: exploration and engagement

b) Collective intelligence in groups

– Example – Cubist
– Example – City of Chicago
– Example – Bank of America

c) Team of teams

– Example – DTU
– Example – German Bank
– Example – Pharma Drug Discovery
– Example – Bell Starts
– Example – Yammer & Etoro


Application:

a) Peer learning circle – create a communication enhancement intervention for your organization

b) Peer learning discussion


Pre-Work:

a) Pre-read – ‘Science of Teams’

b) Read relevant chapters from the book ‘Social Physics’


Frameworks:

a) Social Influence

b) Indirect social influence

c) Using social influence – social network incentives

– Example of social influence – Swiss Power Network
– Example of social influence – Tenacity Call Center

d) Making good decisions

– Example – eToro
– Example – Scicast

e) Trust networks

– Example – Red Balloons


Application:

a) Peer learning circle – design a new method and incentive scheme to make better decisons

b) Peer learning discussion


Pre-Work:

a) Pre-read – ‘Data Driven Society’

b) Read relevant chapters from the book ‘Social Physics’


Frameworks:

a) Challenges of the distributed organization

b) First step – become self-aware

c) Decoding culture

– Engagement
– Silos
– Distance

d) Privacy within the company

e) Managing idea flow

f) Using the data

g) Data driven leadership

h) Open advisors for collaboration, security and learning

i) Future data ecology – incorporating other companies

j) Social incentives: getting people to sign up


Application:

a) Individual assignment: capstone assignment – throughout the 4 modules, you will be asked to start writing a memo to your boss that makes a recommendation to the organization for each of the 4 modules. In week 4, you will tie in all the learnings and submit the memo to your boss with all your recommendations which will include frameworks and models to increase idea flow, team engagement, collaboration, and innovation.

BENEFITS TO THE LEARNER

Intellectual Capital

Intellectual Capital

  • Global Business Education
  • Rigorous and experiential curriculum
  • World-renowned faculty
  • Globally Connected Classroom: Peer to Peer Learning Circles
  • Action Learning: Learning by Doing

Brand-Capital

Brand Capital

  • Certificate from EMERITUS in collaboration with MIT Sloan

Social-Capital

Social Capital

  • Build new networks through peer interaction
  • Benefit from diverse class profiles

Career-Capital

Career Capital

  • Professional Acceleration through our enriched leadership toolkit
  • Learn while you earn
  • Get noticed. Get ahead.

Duration and Course Fee

  • Starts 15 May 2019
  • 1 Months
  • 2 – 4 hours per week
  • Course Fees USD 1,400
Alex (Sandy) Pentland
Toshiba Professor of Media Arts & Science

Duration and Course Fees

  • Starts 15 May 2019
  • 1 Month
  • 2 - 4 hours per week
  • Course Fees USD 1,400

 

Faculty

Alex (Sandy) Pentland

Toshiba Professor of Media Arts & Science

Other Programs

Global Ivy Emeritus Institute of Management