Working effectively in teams is essential to the success of every manager. To do so, managers need their teams to work collaboratively and efficiently. In the digital age we live in today, communication and collaboration can become extremely challenging, as in many cases teams are spread across the globe.

This course will help managers address these needs at an individual, team and organizational level. The course combines cutting edge content from research at MIT, an engaging approach to learning including individual and peer group assignments, and a continual focus on application for you, your team, and your organization.

All group discussions and assignments in the course will be done using a Socio Metric tool: Riff Platform developed by Riff Learning. The Riff Platform is a cloud-based video client & data insights application. It measures conversational dynamics and provides feedback during and after your video interactions. Each participant in the video interaction receives objective data to help them learn about their interpersonal effectiveness and their ability to work with others. Riff’s measurements can predict the engagement, satisfaction and performance on shared tasks.

By the end of this course, you will be able to:

  • Look more insightfully at your own behavior and the dynamics of your team
  • Help your group deploy these ideas to increase efficiency and effectiveness, whether you sit in the same office or are deployed around the world
  • Empower your larger organization to use these frameworks and models to increase idea flow, team engagement, collaboration, and innovation.


Emeritus and MIT Sloan School of Management

MIT Sloan Executive Education has collaborated with Emeritus to offer a portfolio of online programs. These programs leverage our faculty’s thought leadership in management practice developed over years of research, teaching and practice. Through Emeritus we expect to extend our impact in the world of leadership development to learners across the world. You can read more about this relationship here.


Take the first step to a Global Education

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  • Starts on


  • Duration

    1 Month, Online

    (2 - 4 hours per week)
  • Course Fees

    US$ 1,400*

Curriculum & Faculty


  • Pre-Work
  • a) Install Riff
  • b) Read relevant chapters from the book 'Social Physics'
  • Framework
  • a) Poverty of Social Science
  • b) Biological Roots of Team Behavior
  • c) Disruption of Biological Roots
  • d) Introduction to Riff
  • e) Honest Signals – Energy
  • f) Honest signals – Attention
  • g) Honest Signals – Mimicry
  • h) Honest Signals – Expertise
  • i) Honest Signals – Examples : Influencers, Salary Negotiation, Hiring & Dating Signals at work, Pitching your vision: success and charisma
  • Application
  • a) Peer learning circle – Analyze signaling using Riff
  • b) Individual assignment –Analyze Email communication
  • Optional Pre-Work:
  • a) Read relevant chapters from the book 'Social Physics'
  • Frameworks:
  • a) Biological Roots : Exploration and Engagement
  • b) Collective Intelligence in Groups
  • – Example – Cubist
  • – Example – City of Chicago
  • – Example – Bank of America
  • c) Team of Teams
  • – Example – DTU
  • – Example – German Bank
  • – Example – Pharma Drug Discovery
  • – Example – Bell Starts
  • – Example – Yammer & Etoro
  • Application:
  • a) Peer Learning Circle – Create a communication enhancement intervention for your organization
  • b) Peer Learning Discussion
  • Optional Pre-Work:
  • a) Read relevant chapters from the book ‘Social Physics'
  • Frameworks:
  • a) Social Influence
  • b) Indirect Social Influence
  • – Using Social Influence – Social Network Incentives
  • – Example of Social Influence- Swiss Power Network
  • – Example of Social Influence – Tenacity Call Center
  • c) Making Good Decision
  • – Example – eToro
  • – Example – Scicast
  • d) Trust Networks
  • – Example – Red Balloons
  • Application:
  • a) Peer Learning Circle – Design a new method and incentive scheme to make better
  • b) Peer Learning Discussion
  • Optional Pre-Work:
  • a) Read relevant chapters from the book ‘Social Physics’
  • Frameworks:
  • a) Challenges of the Distributed Organization
  • b) First Step – Become Self-aware
  • c) Decoding Culture
  • – Engagement
  • – Silos
  • – Distance
  • d) Privacy within the company
  • e) Managing Idea Flow
  • f) Using the Data
  • g) Data Driven Leadership
  • h) Open Advisors for Collaboration, Security and Learning
  • i) Future Data Ecology – incorporating other companies
  • j) Social Incentives: Getting People to Sign up
  • Application:
  • a) Individual assignment: capstone assignment – throughout the 4 modules, you will be asked to start writing a memo to your boss that makes a recommendation to the organization for each of the 4 modules. In week 4, you will tie in all the learnings and submit the memo to your boss with all your recommendations which will include frameworks and models to increase idea flow, team engagement, collaboration, and innovation.


Alex (Sandy) Pentland
Alex (Sandy) Pentland

Toshiba Professor of Media Arts & Science

Learning Experience

Emeritus follows a unique online model. This model has ensured that nearly 90 percent of our learners complete their course.

  • Orientation Week

    Orientation WeekThe first week is orientation week. During this week you will be introduced to the other participants in the class from across the world. You will also learn how to use the learning platform and other learning tools provided.

  • Weekly Goals

    Weekly GoalsOn other weeks, you have learning goals set for the week. The goals would include watching the video lectures and completing the assignments. All assignments have weekly deadlines.

  • Recorded Video Lectures

    Recorded Video LecturesThe recorded video lectures are by faculty from the collaborating university.

  • Live Webinars

    Live WebinarsEvery few weeks, there are live webinars conducted by Emeritus course leaders. Course leaders are highly-experienced industry practitioners who contextualize the video lectures and assist with questions you may have regarding your assignments. Live webinars are usually conducted between 1 pm and 3 pm UTC on Tuesdays and Wednesdays.

  • Clarifying Doubts

    Clarifying DoubtsIn addition to the live webinars, for some courses, the course leaders conduct Office Hours, which are webinar sessions that are open to all learners. During Office Hours, learners ask questions and course leaders respond. These are usually conducted every alternate week to help participants clarify their doubts pertaining to the content.

  • Follow-Up

    Follow-UpThe Emeritus Program Support team members will follow up and assist over email and via phone calls with learners who are unable to submit their assignments on time.

  • Continued Course Access

    Continued Course AccessYou will continue to have access to the course videos and learning material for up to 12 months from the course start date.


Assignments/Application Projects

Assignments are given out weekly and they are based on the lectures or tutorials provided. They need to be completed and submitted as per the deadline for grading purposes. Extensions may be provided based on a request sent to the support team.


Discussion Boards

It is an open forum where participants pin their opinions or thoughts regarding the topic under discussion.

Case Studies

These are real world scenario-based assignments involving an up-close, in-depth, and detailed examination of a subject of study, as well as its related contextual conditions.


Emeritus Program Support Team

If at any point in the course you need tech, content or academic support, you can email program support and you will typically receive a response within 24 working hours or less.


Device Support

You can access Emeritus courses on tablets, phones and laptops. You will require a high-speed internet connection.


Emeritus Network

On completing the course you join a global community of 5000+ learners on the Emeritus Network. The Network allows you to connect with Emeritus past participants across the world.

Program Highlights

Video Lectures
56 Video Lectures
Graded Discussions
4 Graded Discussions
Peer Learning Video Conference Sessions
4 Peer Learning Video Conference Sessions
Individual Assignments
3 Individual Assignments
3 Webinars

Benefits to the Learner

Career capital

Career capital

  • Professional acceleration through our enriched leadership toolkit
  • Learn while you earn
  • Get noticed. Get ahead.
Social Capital

Social Capital

  • Build new networks through peer interaction
  • Benefit from diverse class profiles
Brand Capital

Brand Capital

  • Certificate from Emeritus in collaboration with MIT Sloan
Intellectual Capital

Intellectual Capital

  • Global Business Education
  • Rigorous and experiential curriculum
  • World-renowned faculty
  • Globally connected classroom: peer to peer learning circles
  • Action learning: learning by doing


Smart Teams: Collaboration in the Digital Age - Certificate Click to view certificate



  • You can pay for the course either with an international debit or credit card (unfortunately we are unable to accept Diners credit cards), or through a bank wire transfer. On clicking the apply now button below, you will be directed to the application form and the payment page.
  • We provide deferrals and refunds in specific cases. The deferrals and refund policy is available here.
  • You will be provided a course login within 48 hours of making a payment.


  • Please provide your work experience and your current employer via the application.
  • You can apply by clicking the Apply Now button


We have listed two type of FAQs:

  • FAQs common to all courses. These are available at COMMON FAQs
  • Course specific FAQs


This course is designed to help managers address needs at an individual, team and organizational level.

At the end of this course, you will be able to:

Look more insightfully at your own behavior and the dynamics of your team

Help your group deploy these ideas to increase efficiency and effectiveness, whether you sit in the same office or are deployed around the world

Empower your larger organization to use these frameworks and models to increase idea flow, team engagement, collaboration and innovation

The learning journey will NOT be easy. It requires your commitment for at least three to four hours a week to learn, explore, and collaborate

Below is the synopsis of company examples covered within the “Smart Teams: Collaboration in the Digital Age” program.

Company Industry
Cubist Pharmaceuticals
City Of Chicago Civic Authority
Bank Of America Banking
Yammer Enterprise Collaboration
eToro Financial Services
SciCast Collaborative platform for science and technology
Red Balloons Party & Event Supplies

No. The program is designed to be completed in its entirety and cannot be taken as standalone modules

The program is a combination of interactive lectures and individual and team assignments. Additionally, the program includes live sessions with course leaders who are dedicated to guiding you through your learning journey

The course provides hands on experience with 56 interactive lectures, 4 Graded Discussions, 4 Peer Learning Video Conference Sessions, 3 Individual Assignments and 3 live lecture sessions with a Teaching Fellow

Get to use Meeting Mediator socio metric tool – an online collaboration tool that will give you personalized feedback on your communication & collaborations style

Building Effective Teams is considered a must have leadership competency and is highly correlated with leadership success. Leadership assessment firm Korn Ferry rates this skill as a “Big 8” skill, one that a successful leader must have to ascend to the highest level of the organization

Great leaders like Jack Welch at GE, Jeff Bezos at Amazon, Jack MA at Alibaba, Narayana Murthy at Infosys and so on, are known to build and nurture high performance teams.

The way teams communicate and collaborate in the digital world is changing. Traditional leadership models don’t work.

This course from MIT, will help you become an ideal team player by understanding team dynamics & taking the team to the next level

Absolutely! In today’s day ang age, work environments require constant interaction with teams at different levels for different purposes.

The Intelligent Teams and Networks course will help you identify:

  • What motivates people and how they interact
  • How unconscious behaviour influences decisions
  • How teams interact to make up a larger organization
  • How social incentives can change behaviour and
  • How to build a self-aware organization